ARE YOU A BLACK OWNED BUSINESS?
Yes, we are black owned business residing in Houston, TX.
WHY DID MY ORDER COME FROM CHINA?
Our fulfillment teams are located in China, California and Canada. Majority of our products comes from China. We do not hold ready-made inventory for immediate shipment.
WHEN WILL MY ORDER BE SHIPPED? PLEASE READ
All orders are usually shipped 5-7 days after production.
The reason for this time frame is that we do not hold ready-made inventory for immediate shipment. The majority of our products are made, as each order is placed by our fulfillment team in California, Canada, or China.
After production shipping to:
3-5 days via DHL
UK • CA • AU • NZ • EU
3-7 days via DHL
FR • IT • DE • ES • NL • CH •SE • JP • RU
BR • MX • BE • DK • AT • CZ
DO YOU PROVIDE PRIORITY SHIPPING?
No, we do not hold ready- made inventory for immediate shipment. Our products are custom made and it takes up to 5-7 days to produce.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship worldwide, to all countries.
HOW MUCH IS INTERNATIONAL SHIPPING?
International shipping is $13.99 on our end. We do not pay customs taxes or fees.
WHAT IS YOUR RETURN POLICY?
Please click the link below to view our return policy.
THE PRODUCT I RECEIVED IS DEFECTIVE! CAN YOU PLEASE PROVIDE THE POLICY REGARDING SUCH MATTERS?
Please click the link below and follow the directions given.
WHAT TYPE OF FABRIC IS THE PRODUCTS MADE OF?
Please read the product descriptions. Our products are not made out of Ankara print fabric.
DO YOU HAVE THIS SHOE IN A LARGER SIZE?
Men: Unfortunately, no.
Ladies: Maybe, most of the time we carry the same shoe for men. Please check our men's selection for a larger shoe size and convert the size. For example, if you wear a size 8 in women, you will be size 6.5 in men. See chart below:
CAN I APPLY A DISCOUNT CODE AFTER I PLACE AN ORDER?
Unfortunately, no. Please make sure to enter the correct discount code before checking out. See below:
To use your discount code:
- On the checkout page, enter the discount code near your subtotal
- Enter your code
- Click Apply
If you have checked all of the above and are still having issues with the code, please email us firstname.lastname@example.org to report the website issue and we will try to further assist you with the code.
HAVE MORE QUESTIONS?
Please feel free to email us anytime at email@example.com. Someone will get back to you within 24 hours. However, we generally are able to respond to your questions within a few hours, if not minutes.